Ruoyan Kong |
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We conduct a 6 month field experiment on a movie-recommendation platform to identify if and how recommendation systems affect consumption. We use within-consumer randomization at the good level and elicit beliefs about unconsumed goods to disentangle ...
In this study, we partition users by rating disposition - looking first at their percentage of negative ratings, and then at the general use of the rating scale. We hypothesize that users with different rating dispositions may use the recommender system ...
A single digital newsletter usually contains many messages (regions). Users’ reading time spent on, and read level (skip/skim/read-in-detail) of each message is important for platforms to understand their users’ interests, personalize their contents, ...
Query categorization at customer-to-customer e-commerce platforms like Facebook Marketplace is challenging due to the vagueness of search intent, noise in real-world data, and imbalanced training data across languages. Its deployment also needs to ...
Bulk email is often used in organizations to
communicate "important-to-organization'' messages
such as policy changes, organizational plans, and
administrative updates. However, normal employees
may prefer messages more relevant to their jobs or
...
Structured data peer production (SDPP) platforms like Wikidata play an important role in knowledge production. Compared to traditional peer production platforms like Wikipedia, Wikidata data is more structured and intended to be used by machines, not (...
Bulk email is a primary communication channel within organizations, with all-company emails and regular newsletters serving as a mechanism for making employees aware of policies and events. Ineffective communication could result in wasted employee time ...